Frequently Asked Questions

Everything you need to know about your Loop experience.

How do I choose the right size for my ears?

Every set of Loop earplugs comes with four sets of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.

When will my order arrive?

Standard shipping typically takes 3-7 business days within the US and EU. International shipping times vary by location and will be calculated at checkout.

What is your return policy?

We offer a 100-day hassle-free return policy. If you are not completely satisfied with your Loops, you can return them for a full refund, no questions asked.

Are Loop earplugs reusable?

Yes, Loop earplugs are designed for long-term use. They are made from high-quality, durable materials and can be easily cleaned with a damp cloth.

Which Loop model is best for concerts and festivals?

Loop Experience is our recommended model for live music. It reduces noise by 18 decibels while maintaining sound clarity, allowing you to enjoy the music safely.

Do you offer international shipping?

Yes, we ship to over 150 countries worldwide. Shipping costs and delivery estimates are provided during the checkout process based on your specific region.